AI Strategy

Stop Optimizing for 10% — Start Thinking 100x

Why incremental improvements hold businesses back and how to think like an architect

Tim Burnham, Founder & CEO

Tim Burnham

Founder & CEO

February 20, 2026

From the archive. This one is from an earlier chapter, when a lot of our work was AI training, websites and turning spreadsheets into apps. We still enjoy that work and still take some of it. These days we mostly build GTM systems for sales teams. Left up because it still reads fine and someone might find it useful.

Why Do Most Automation Projects Only Deliver Small Gains?

Most companies approach automation the same way: find something slow, make it a little faster. A better Excel formula here, a Zapier flow there — all fine, all useful, all basically invisible once you ship them.

After 10 years of watching companies spend money on automations that saved them 10%, I started asking a different question. Not "how do we make this 10% better?" but "what would it take to make this 100x better?"

What Changes When You Think 100x Instead of 10%?

Something fundamental shifts when you ask that question. You're no longer optimizing. You're reimagining.

Sometimes the answer is still simple — a few lines of code, a different formula structure. But you're asking from a place of "what's actually possible?" instead of "what's the easiest tweak?"

That change in framing does three things:

  • You notice bottlenecks you were living with. Processes that seemed normal suddenly look like roadblocks.
  • You notice processes that should disappear entirely. Not everything needs to be optimized — some things need to be eliminated.
  • You start thinking like an architect instead of a gardener. You're designing systems, not pruning edges.

Why Are 100x Improvements Easier to Find Than 10% Ones?

This sounds counterintuitive, but 100x thinking forces you to question everything. You can't just tune. You have to rebuild. And when you rebuild, you often discover that the original process was solving the wrong problem.

With 10% improvements, you're constrained by the current system. With 100x, you're free to ask whether the system should exist at all.

How to Apply 100x Thinking to Your Business

Here's a practical framework for shifting from incremental to transformational:

1. Identify the Process That "Just Is"

Every company has processes that nobody questions. They've been done the same way for years. These are your biggest opportunities.

2. Ask What 100x Better Looks Like

Don't ask "how do we speed this up?" Ask "what if this took zero time?" or "what if this never needed to happen?"

3. Work Backwards from the Ideal

Once you have a vision of 100x better, work backwards. What would need to change? What technology exists today that didn't exist when this process was designed?

4. Start with the Highest-Impact Change

You don't have to rebuild everything at once. But start with the change that moves you closest to the 100x vision, not the easiest 10% win.

Real Results from 100x Thinking

I've helped clients move millions through this lens. Sometimes the answer is a new system. Sometimes it's realizing they were doing something the hard way for three years. But it only happens when you stop thinking incrementally.

The companies that win with AI aren't the ones automating every small task. They're the ones rethinking what their processes should look like in the first place.

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Working on something like this? Tell us what's slow and we'll tell you what we'd build.